Cookies are files which ask to be placed within your computer’s hard drive, they allow web applications to respond to you as an individual and tailor your experience online to your needs and allow us to provide you with a better experience. You can choose to decline cookies, however, this may prevent us from allowing you full advantage of the website.
WHAT INFORMATION DO WE COLLECT?
We ask for your contact information including name and email address when a purchase is made we will also ask for a delivery address along with payment information. This information will be printed for orders and dispatch notes within our office. Whilst browsing our website, we will automatically receive your computer's IP address which helps to provide us with information to learn about your browser and operating system.
We collect the following:
- Contact Details
- Payment Information
- IP Address
- Purchase History
- Device Type
- Operating System
- Location Data
WHAT DO WE DO WITH THE INFORMATION WE GATHER?
Your data helps us to understand your needs and helps to provide you with a better service. We may occasionally send out emails concerning new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will not disclose any of your information to any third parties except in a situation where it is part of providing a service to you. This includes arranging for a product to be sent to you, carrying out security checks and for the purposes of customer research or when you have given us permission to do so. The data printed for orders/dispatch notes will be kept and discarded after a maximum of 6 months.
We’ll try to keep you up-to-date with all things Pollen via targeted adverts. You’ll see these adverts across other websites and apps outside of https://www.withpollen.com/. These adverts will include products and services we think you may have viewed or bought on our website. We obtain information via tags, web beacons, cookies, pixels or by services offered by social media networks.
HOW WE GET YOUR CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org
AGE OF CONSENT AND PURCHASE
By using this site and purchasing alcohol products you represent that you are at least the age of consent in your state, providence or residence and you have given us your consent to sell alcohol products to you.
We are committed to ensuring that your information is secure. In order to prevent un-authorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online.
THIRD PARTY INFORMATION
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
If you want to cancel your order please contact email@example.com who can manage this for you.